Terms of Service

Lunirai turns a selfie into an AI-generated preview of how an aesthetic treatment might look. The previews are illustrative — a creative visualisation, not a guarantee. We don't perform treatments; if you decide to have one, that's between you and the practitioner you choose.

Subscriptions auto-renew until you cancel. By creating an account, generating a preview, or paying for a plan, you agree to these terms.

These Terms of Service (the "Terms") form a binding agreement between you and [REGISTERED_ENTITY] ("Lunirai", "we", "us"), a company registered in England and Wales (number [REGISTERED_NUMBER]).

They apply when you (a) create an account, (b) generate an AI preview, or (c) purchase a credit pack or subscription. If you don't agree to these Terms, don't use the platform.

Specific features have additional terms (Apple's standard end-user licence agreement applies to the iOS app; payment processing is governed by Stripe's and RevenueCat's customer terms). Where these Terms conflict with those, the more consumer-protective wording governs the conflicting issue.

You must be 16 or older to create an account. By registering you confirm that you are.

You're responsible for keeping your sign-in credentials confidential and for everything that happens under your account. Tell us at [SUPPORT_EMAIL] immediately if you suspect unauthorised access. Accounts are personal and non-transferable.

Our previews are generated by Google Gemini Image Preview from your selfie + the treatment options you select. The model produces a plausible cosmetic visualisation; we don't warrant accuracy, suitability for any particular treatment, or fitness for a particular purpose.

Use the preview for inspiration, not as the basis for a medical, financial, or surgical decision. Discuss any treatment with a qualified professional before you commit to it.

Subscriptions are auto-renewing. The disclosures Apple requires for in-app purchases:

• Title: Lunirai Premium (or the in-app display name shown at the time of purchase)
• Length: monthly or annual, as selected at checkout
• Price: the localised price shown at checkout, charged at the start of each billing period
• Auto-renewal: your subscription automatically renews at the end of each period at the then-current price unless you cancel at least 24 hours before the renewal date
• How to cancel (iOS): open Settings → Apple ID → Subscriptions → Lunirai → Cancel Subscription
• How to cancel (web): open the billing page inside Lunirai and click "Manage billing" — that takes you to the Stripe Customer Portal where you can cancel
• Free trials: any free trial converts to a paid subscription automatically unless cancelled at least 24 hours before the trial ends. Unused portions of free trials are forfeited if you subscribe to a plan
• Refunds (iOS): handled by Apple at support.apple.com/billing per Apple's standard policy

We can change subscription prices for future renewals. We'll notify you at least 30 days before any increase takes effect; you can cancel before then to avoid the new price.

Credit packs are one-time purchases that add credits to your balance. Credits are spent on AI previews — typically one credit per render. They don't expire.

If a credit was charged for a generation that failed (server error, AI processor outage), it's automatically refunded to your balance. Other refund requests are handled per Apple's policy on iOS purchases and Stripe / your card-issuer's policy on web purchases.

The Lunirai brand, software, and interface design (excluding user-submitted material and AI-generated images) is owned by Lunirai or licensed to us. You receive a limited, non-exclusive, non-transferable right to use the platform per these Terms.

Selfies you upload remain yours. AI-generated previews rendered from your selfie are licensed to you for personal, non-commercial use. We retain the right to use de-identified, aggregated outputs for service improvement; we don't use your selfies or recognisable previews for marketing without your separate written consent.

You agree not to:

• Upload selfies of anyone other than yourself, selfies of a child, or any image you don't have the right to use
• Use Lunirai to generate content that is defamatory, harassing, hateful, sexually explicit, or otherwise unlawful
• Submit false or misleading account information
• Reverse-engineer, scrape, or automate the platform beyond our published APIs
• Resell access to your account or share your credentials with anyone else

Material breach of this section can result in immediate account termination without refund.

You can terminate your account at any time from inside the app. We can terminate or suspend your account with reasonable notice if you breach these Terms or if continuing to provide service would expose us to a legal or safety risk we can't reasonably mitigate.

On termination, the rights and licences granted under these Terms end. Sections 6 (IP), 11 (Liability), and 13 (Governing law) survive.

We provide the platform "as is" and "as available". We don't warrant that AI previews will be accurate or that the service will be uninterrupted.

For UK consumers, nothing in these Terms limits your statutory rights under the Consumer Rights Act 2015 — including the right to digital content of satisfactory quality and fit for purpose.

Nothing in these Terms limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that can't be limited or excluded by English law.

Subject to that, our total aggregate liability to you for all claims arising out of or related to your use of the platform — whether in contract, tort (including negligence), or otherwise — is capped at [LIABILITY_CAP].

We aren't liable for: (a) decisions you make based on an AI preview; (b) consequential, indirect, or special loss; (c) loss of profit, business, or anticipated savings.

We can update these Terms when we add features, change processors, or respond to legal changes. Material updates take effect 30 days after we email you (active accounts) or post the new version on this page. Continuing to use the platform after the effective date counts as acceptance.

If you don't accept a change, you can close your account before the effective date and the old terms govern any unresolved obligations.

These Terms are governed by the law of England and Wales. Subject to your statutory consumer rights, the courts of England and Wales have exclusive jurisdiction over any dispute arising from them.

For any question about these Terms, support, or to exercise a right, email [SUPPORT_EMAIL].

Postal address: [REGISTERED_ENTITY], [REGISTERED_ADDRESS].